Customer retention is not only a cost effective and profitable strategy, but for todays contractor, it’s an absolute must. This is especially true when you remember that 80% of your sales come from 20% of your customer and clients. Contractor 20/20 knows the value of retaining a loyal customers and our expertise can help you establish a retention program that will pay dividends for years to come. Using tools such as internet marketing, direct mail, TV and radio, and referral reward programs, Mike Morosi will help you retain loyal customers.
Experts will tell you that it's five times more profitable to spend marketing and advertising dollars to retain current customers than it is to acquire new customers.
That has all changed now. With the convenience of the internet a majority of people do their search for services and information online, where you are known by your website and email address. As a result, customer loyalty has disappeared. Unless you make the effort to market to your existing customer base, you will never maintain any consistent loyalty which can cost you future sales.
However, there is a solution. Contractor 20/20 has the customer retention program that ensures your success. Mike Morosi and his team of experts can show you how to increase your sales and referrals with the marketing programs he has used with many other contractors.
Call Contractor 20/20 Today and let them get you the results you need.
