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Our Power Pricing System, Advertising Solutions to Get the Phone Ringing, Employee Recruitment Programs, Coaching to Keep You on Track, and More!

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22% PROFIT IN 120 DAYS!
(607) 770-8933 Proudly Serving Independent Plumbing, HVAC and Electrical Contractors
NEED MORE WORK? I will have your phone ringing in JUST 7 DAYS! E-Mail Me

9 Tactics for Customer Retention

  1. 1. Mail 1/3 base each month to keep the 22% of coupon
    addicts from being lured away, increase retention 10%,
    and get $8 to $16 in sales per dollar invested

  2. 2. Handwritten Thank You cards.

  3. 3. Holiday cards.

  4. 4. Brand the Home!

    –Outside the kitchen window
    thermometers www.contractor2020.com/window-
    thermometers/

  5. –Equipment stickers

    5. Newsletters www.contractor2020.com/advertising/direct-

    mail/newsletters/

  6. 6. Lite Telemarketing: Call HVAC customers with no service
    done in last 13 months.
    www.contractor2020.com/marketing/telemarketing/

  7. 7. Yard signs www.contractor2020.com/meeting/yard-signs/

  8. 8. Bid on own name in ad words.

  9. 9. Proven white pages and yellow page ads.