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Our Power Pricing System, Advertising Solutions to Get the Phone Ringing, Employee Recruitment Programs, Coaching to Keep You on Track, and More!

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22% PROFIT IN 120 DAYS!
(607) 770-8933 Proudly Serving Independent Plumbing, HVAC and Electrical Contractors
NEED MORE WORK? I will have your phone ringing in JUST 7 DAYS! E-Mail Me

11 Tactics for Customer Retention

  1. 1. Mail 1/3 base each month to keep the 22% of coupon
    addicts from being lured away, increase retention 10%,
    and get $8 to $16 in sales per dollar invested

  2. 2. Handwritten Thank You cards.

  3. 3. Holiday cards.

  4. 4. Brand the Home!

    –Outside the kitchen window
    thermometers www.contractor2020.com/window-
    thermometers/

  5. –Equipment stickers

    5. Newsletters www.contractor2020.com/advertising/direct-

    mail/newsletters/

  6. 6. Lite Telemarketing: Call HVAC customers with no service
    done in last 13 months.
    www.contractor2020.com/marketing/telemarketing/

  7. 7. Yard signs www.contractor2020.com/meeting/yard-signs/

  8. 8. Bid on own name in ad words.

  9. 9. Proven white pages and yellow page ads.

  10. Email Blasts that discover which customers prefer this method of communication
  11. Geo Fencing that places banners on customers web browsing much like re-targeting after you visit a website 
    however it is based on address, not a visit to your website. 

    www.contractor2020.com/images/mobile-home-and-office-geo-fencing.pdf